At CHARMING COUTURE, all pieces are custom- made to order to perfectly suit each client’s preferences and measurements. Therefore, we kindly clarify the following:

  • All items are made-to-order, and thus cannot be returned or exchanged once the order is confirmed.
  • Returns or exchanges are only accepted in the event of an error on our part, such as sending the wrong size, color, or a manufacturing defect. In such cases, we will fully cover the correction or replacement.

Customers must contact us within 24 hours of receiving the order, along with clear photos of the issue, so we can review and resolve it accordingly.
Please make sure to double-check all measurements and customization details before placing your order, as changes cannot be made after production begins.
Thank you for your understanding and support